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Q: What should I to do if the package is damaged or if it is missing?

A: In any of those cases feel free to contact our Customer Support team via Contact Us form and notify about the problem. We will either resend the package or refund your payment.

Q: How can I place a refill?

A: The procedure of Refill Order is exactly the same as in regular purchase. IMPORTANT! Save and use your previous Order ID (it is given in the confirmation-invoice e-mail) to simplify the process of filling the Checkout page. In case of refill you get a 5% discount. Please contact our Customer Support for help.

F.A.Q. Section

AirMail

14-21 Business Days Shipping Worldwide

US Postal Service

5-9 Business Days Shipping Worldwide

USPS Service

3-5 Business Days Shipping US to US